James Phillips currently serves as a Senior Manager of Customer Success at Dynatrace, a position held since October 2018, following roles as a Manager and Customer Success Manager at the same company. Prior experience includes Customer Success Manager - Support at WorkForce Software from October 2016 to October 2018, and a range of positions at Thomson Reuters - Tax & Accounting and Thomson Reuters' IP & Science division from August 2012 to October 2016. James Phillips holds a Bachelor's degree in Business Administration from Ferris State University and also attended Michigan State University from 1992 to 1995.
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