Sierra Marchildon

Sierra Marchildon is an experienced Customer Success Manager with a strong background in account management, business intelligence, and sales across various sectors. Currently employed at Alternative Payments since August 2024, Sierra focuses on automating billing and collections for managed service providers. Prior roles include managing customer success at DYNE, where Sierra utilized data-driven insights to enhance restaurant operations, and at ScalePad, where Sierra strengthened client relationships through productivity improvements. Additional experience encompasses commercial account management at Allocadia, retention management at Yellow Pages, and sales consulting at Bell, where Sierra consistently exceeded sales targets and developed strategic business plans. Sierra holds educational credentials from Blanche Macdonald Centre and Okanagan College.