AO

Aileen O'Brien

Services Team Lead at Dyspatch

Aileen O'Brien has a diverse work experience spanning several industries. Aileen started their career as an Assistant Language Teacher for the Japan Exchange and Teaching Program (JET) from July 2011 to August 2012. Aileen then worked as an Accounts Payable and Receivable/Reception and Administration at Pemberton Holmes Ltd from July 2013 to November 2014, where they handled billing, administrative tasks, and client support. Aileen briefly worked as a Flight Attendant for Air Canada rouge from March 2015 to May 2015, providing exceptional customer service and adhering to safety procedures. Aileen also gained experience as a Sales Associate at Reunion Boutique from August 2015 to October 2016, where they focused on customer service, merchandising, and website maintenance. Aileen then joined Softforms as a Jr Developer from December 2016 to August 2017, mainly working on front-end development and assisting in the redesign of web apps. Aileen's most recent role is with Dyspatch, where they started in August 2017 as a Customer Success team member and later became a Services Team Lead from July 2021 onwards.

Aileen O'Brien obtained their Bachelor of Arts (BA) degree in Pacific and Asian Studies from the University of Victoria, attending from 2006 to 2010. In 2016, they pursued a Diploma in Web Development from Lighthouse Labs. Aileen also holds a certification in First Aid CPR-C and AED from St. Johns Ambulance, although the specific month and year of achievement are not provided.

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Previous companies

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Org chart

Timeline

  • Services Team Lead

    July, 2021 - present

  • Customer Success

    August, 2017

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