E.C.I. NETWORKS INC. (ECI NETWORKS)
Rafael Amado is a seasoned telecommunications and technical support professional, currently serving as the Technical Support Team Lead at E.C.I. NETWORKS INC. since January 2025. Previous roles include Data Engineer at Bell, and Technical Support Team Lead at NoviFlow Inc., where responsibilities encompassed troubleshooting, product deployment support, and collaboration with development, QA, and sales teams. Rafael has a strong foundation in Software Defined Networks, with earlier experience as a Laboratory Research Assistant at Synchromedia Laboratory and a Telecommunications Engineer at HUGHES do Brasil. With extensive expertise in mobile and core network technologies, Rafael holds a Master of Science in Software Defined Networks from École de technologie supérieure and a Master of Science in Electrical Engineering from the Federal University of Rio de Janeiro.
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