Gurwinder Singh is a seasoned IT professional with extensive experience in IT service management and infrastructure transformation. Currently serving as a Senior ITSM Consultant at E-Comm 9-1-1, Gurwinder previously held the position of Director of Project Services at BMC Networks and IT Manager at the Canadian Mental Health Association, where significant improvements in ticket resolution time and customer satisfaction were achieved. A track record of implementing various ITSM platforms, leading teams in high-performance cloud infrastructure projects at Amazon, and managing IT operations and services across multiple organizations highlights Gurwinder's expertise. Gurwinder holds a Bachelor's degree in Computer Science from the British Columbia Institute of Technology and an Associate of Science degree from Douglas College.
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