Lukáš Filandr

Lukáš Filandr is a seasoned professional with extensive experience in telecommunications and network management. Currently serving as a Critical Incident Manager at E.ON CZ since October 2022, Lukáš previously held the role of Service Assurance Manager at AT&T from May 2008 to October 2022, overseeing critical issue management and service improvement for customer accounts with over 20,000 network devices. Prior roles included Network Specialist, SME, and Project Manager, as well as Network & Voice Specialist, where Lukáš led teams and managed complex network infrastructures and systems. Lukáš began an IT career at IBM from November 2000 to April 2008, focusing on network and voice solutions. Educational credentials include a Master's degree in Telecommunications Engineering from Czech Technical University in Prague and a graduation in Mechanical Engineering from Secondary Technical School Na Třebešíně. Certifications in ITIL v4 foundation and Six Sigma Green Belt further enhance Lukáš's expertise in service assurance and incident management.