Melven Bland is a seasoned professional in customer success management with extensive experience in leadership roles across various industries. Currently serving as the Director of Customer Success at Eagle Eye Networks since February 2022, Melven leads a team focused on customer health and retention. Previously, as Vice President of Customer Success at RapidDeploy, Melven achieved notable metrics, including a 99% retention rate and a 95% customer satisfaction rating. With a strong background at GE Digital, Melven held multiple senior positions, driving technology adoption and managing significant enterprise accounts. Earlier career achievements include transforming customer processes at QUANTUM GLOBAL TECHNOLOGIES and managing supply chain operations at Freescale Semiconductor. Melven holds a Bachelor of Science degree from the United States Military Academy at West Point.
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