Lynley Nakano is a Customer Experience Manager at Earth Rated since December 2024, with extensive experience in customer support and management roles. Prior to Earth Rated, Lynley served as the Manager of Customer Support at Trolley from January 2023 to December 2024 and held various positions at Shopify from January 2018 to January 2023, including Team Lead and Support Specialist. Lynley began a career in retail management at Pier 1 Imports, working as Store Manager and Assistant Store Manager from September 2014 to January 2018, and initially as a Sales Associate/Sales Leader from August 2009 to April 2014. Lynley also has experience as a Wildlife Control Officer at Falcon Environmental Services. Lynley holds a Technical DEC in Environmental and Wildlife Management from Vanier College, earned between 2008 and 2011.
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