Noveen Woolcock

Noveen Woolcock is an experienced IT professional with a diverse background in service delivery and management roles. Currently serving as an IT Service Delivery Manager at East Midlands Railway since September 2023, Noveen previously held various positions at the Driver and Vehicle Standards Agency (DVSA) from November 2017 to September 2023, including IT Business Relationship Manager and Senior IT Service Delivery Manager. Noveen's extensive experience also includes a role as the IT Service Management Tooling Implementation & Portal Lead at Hewlett Packard Enterprise, where expertise was applied in Service Request Management, Workflow, and End User Portal tooling within the UK Public Sector and EMEA accounts. Earlier career stages include positions as a Technical Service Desk Analyst at HP and E.ON IT. Noveen holds a BA Hons degree in Business and Quality Management from Nottingham Trent University and attended Sidney Stringer Community Technology College.