John S. Chen

John S. Chen, M.A., ACB, CL, currently serves as a GTS Sr. Onboarding Project Manager at East West Bank since April 2022. With prior experience at Bank of the West as an AVP-Treasury Management Implementation and Training Advisor from February 2014 to February 2023, John managed client training schedules and internal stakeholder needs. Previous roles include Treasury Management Officer at Union Bank, where John provided technical assistance on cash management products, and Affluent Customer Services Supervisor, co-founding services for premium clients. John's extensive background includes roles at DBS as both a Utility/Junior Analyst and an Account Specialist, as well as managing churn at Millicom International Cellular. Educational qualifications include a Master’s degree in Applied Economics from the University at Buffalo, a Business Management & Accounting certificate from Monroe Community College, and ongoing studies in Entrepreneurial and Small Business Operations through MIT Open CourseWare.