Fernalyn Magbanua

Fernalyn Magbanua is an experienced Collections Associate at East West Banking Corporation since November 2016, showcasing expertise in unit processes and account maintenance. Responsibilities include performing collections through calls and letters, reconciling accounts, and maintaining productivity benchmarks. Prior to this role, Fernalyn gained experience at the Philippine Postal Corporation in the Postal Payment Services Division and at RCBC, where responsibilities included customer account setup and supporting banking needs. Fernalyn holds a Bachelor of Business Administration in Marketing Management from Universidad de Manila.