Oliver Rivera

Oliver Rivera has a diverse work experience spanning over two decades. Oliver began their career as a Signature Verifier and Teller at Equitable PCI Bank in 1997 and worked there until 2000. Oliver then joined Citifinancial as a Collections Officer in 2001 for a year. In 2002, Oliver joined Infocom Technologies as a Senior Operations Manager and Site Director, where they stayed for an impressive 17 years until 2019. At Infocom Technologies, they held a key leadership role overseeing operations. In 2019, Oliver joined EastWest Bank as an AVP Head - Telemarketing until 2022. Currently, they are working at East West Banking Corporation as the Head - Customer Service Channels and Social Media. Overall, Oliver has gained extensive experience in banking, operations management, and customer service throughout their career.

Oliver Rivera completed their Bachelor of Arts degree in Business Administration from Miriam College, attending from 1993 to 1997. Oliver also attended Marist School, but no information is provided about the degree or field of study. In terms of additional certifications, Oliver obtained various certifications related to data science, customer service, and performance improvement plans, among others. These certifications were obtained in 2023, and they received them from LinkedIn. It is also mentioned that Oliver obtained a COPC certification, but no further information is provided about the institution or time of obtaining.