Prachi Lapsiwala is a financial services representative at easyfinancial Services since September 2023, with prior experience as a customer sales and service expert at Savers | Value Village and a sales associate at Victoria’s Secret & Co. Prachi has a strong background in retail and customer experience, having worked as a merchandise specialist at Nykaa, where skills in sales engagement, client relationship building, and strategic pricing were honed. As the founder and creative director of Nutty Truffles, Prachi led business development and marketing initiatives. Additional experience includes roles in product management at Aditya Birla Fashion and Retail Ltd and customer experience at Reliance Brands Limited. Prachi’s early career included business development at Nexchanges Technology and brand development at Intern Theory Career Solutions, along with volunteer work at Manpasand Life Charitable Trust. Prachi holds a Bachelor of Arts in Economics from St. Xavier's College and a Master's degree in Fashion Management from the National Institute of Fashion Technology India.