Jimmy Kindholm has a diverse work experience spanning various industries and roles. Jimmy began their career as a Training Manager at Glocalnet, where they managed the training portfolio for customer service staff. Jimmy then moved on to Telenor, where they served as an Information & Training Manager, overseeing the information and training processes for Glocalnet and Bredbandsbolaget.
Following this, Kindholm joined Brf Grantorp as a Secretary and Information Manager before participating in the Deloitte Talent program in 2011. Jimmy then served as President of HHUS, where they had overall responsibility for managing the student association at Umeå School of Business and Economics.
Later, Kindholm worked at TeliaSonera as a Customer Process Manager, conducting organizational analysis and developing information management models. Jimmy then joined Coca-Cola Enterprises as a Learning & Development Manager for Commercial Sweden, responsible for deploying learning activities in Western Europe.
Kindholm then transitioned to Tele2, where they initially managed trainings within the Swedish Tele2 Stores organization and later became a Learning & Development Manager for Tele2 Sweden, focusing on onboarding and leadership development.
In 2017, Kindholm joined EasyPark Group as a Customer Care Manager, overseeing a multi-lingual, multi-cultural team and focusing on serving customers and growing the B2B customer base in Emerging Markets. Jimmy subsequently took on the role of Customer Care Transformation Project Manager, leading the incorporation of an acquired company into EasyPark Group.
Additionally, in 2019, Kindholm served as an Interim Customer Care Manager at both EasyPark Group and ParkNow Group, where they focused on preparing and planning integration processes, identifying cost-saving initiatives, and optimizing the customer experience.
Most recently, Kindholm is working at EasyPark Group as the Regional Customer Care Director for the Nordics, Netherlands, Belgium, and France. In this new role, they support Customer Care Managers in driving efficiency, customer satisfaction, and employee satisfaction. Jimmy also leads digital transformation initiatives to improve efficiency and the customer experience.
Jimmy Kindholm has a diverse education history. Jimmy started their academic journey in 2002 at Livregementets Husarer K3, where they pursued and successfully completed their Swedish Army Ranger degree. Jimmy'sfield of study during this time was focused on the Airborne Squadron. In 2003, they enrolled at Linköping University for a brief period, during which they completed individual courses. The specific field of study during this time is not provided. In 2009, Jimmy attended Umeå University and pursued a Bachelor's degree in Business Administration, specializing in Management. Jimmy completed their program in 2012. Continuing their professional development, Jimmy obtained the Kirkpatrick Four Levels® Evaluation Certification - Bronze Level Certified Professional from Kirkpatrick Partners, LLC in September 2015.
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