Lindsay Fagyas

Lindsay Fagyas serves as the Director of Customer Service Operations at Flex Technology Group, overseeing the Service Operations Team and ensuring seamless procedures for clients, particularly large nationwide accounts. Responsibilities include managing a call center and service help desk, negotiating contracts with vendors, conducting data audits for invoicing accuracy, and managing the company fleet program. Prior to this role, Lindsay was a Legal and Healthcare Specialist at Procopy Office Solutions, providing consultations on cost reduction and automation in office technologies. Lindsay also held the position of Associate Director of Enrollment at Northcentral University, where responsibilities encompassed managing a sales team and coordinating various operational processes. Earlier experience includes serving as Regional Director at John Robert Powers, engaging in daily operations across multiple teams and maintaining compliance with state regulations.