Nicole Alvarado

Nicole Alvarado has a diverse work experience. Nicole began their career in 2018 as a Receptionist and Administrator at Metabolism-Weight Control & Spa, where they displayed masterful knowledge of service and product menu, was able to maneuver through the software program, accurately entered point of sale data, made reservations, checked guests in and out, promoted spa services and gift cards/certificates, advised on gift selection, maintained accurate gift card sales data, provided gracious spa tours to visitors that lead to sales, maintained a beautiful physical environment within the reception area, had great phone management skills, and assisted other support team members when asked. In 2019, they joined T-Mobile as a Sales Associate, where they built proficiency related to serving and selling to customers while providing a best in class customer experience and building loyalty, helped customers pick up right where they left off in their shopping journey, explored individual needs and provided hands-on demonstrations of the latest and greatest technology in-store, side-by-side sold to find personalized solutions beyond the bare-bones device and service plan, guided customers through their purchasing experience thoughtful questions, informative answers, and sharing their expertise, approached service and sales needs with patience, honesty, and empathy, completed training on T-Mobile in-store experience, new skills, and processes, knowledge of systems and reference resources, made the most of their time on shift, consistently sought out information between customers and learning about wireless and technology innovations, and collectively owned the customer experience and resolve issues, creating a seamless, run-around-free environment. In 2020, Nicole Alvarado became an Office Manager at SKM Modern Design, where they reviewed the general business climate continuously for the store and adjusted staffing, materials, and inventories as needed, established and promoted effective sales specials regularly via Social Media, responded to telephone calls and directed customer inquiries promptly by resolving any problems that arise, maintained the facilities of the store to produce and maintain high-quality service/products at the lowest possible cost, ensured customers were serviced at the highest level of satisfaction through quality service/products, courteous employees, and quick response to needs, followed up on all customer inquiries and/or complaints and established conclusions promptly, maintained and stocked inventory and prices products according to pricing as set forth by the owner, performed opening and closing duties daily such as locking/unlocking store and turning on/off the computer system, took photos/edits once custom sofas are complete and shared on Social Media and website, updated website regularly to keep up with current trends, and managed private appointments for high profile/influencer clients and kept all information confidential. In 2021, Nicole Alvarado returned to Eat Me Guilt Free as a Marketing & Community Coordinator and a Marketing and Community Coordinator.

Nicole Alvarado is currently enrolled at Miami Dade College, studying Marketing. Prior to this, they attended Miami Beach Senior High School.