Thao Smith

Thao Smith serves as the Chief of Staff and Head of Business Operations for Core Technology at eBay, focusing on business operations metrics and leading annual planning processes. Previously, Thao held various Chief of Staff positions within eBay, contributing to key strategic initiatives such as the Managed Payments transformation and strengthening employee engagement across large teams. Thao's experience also spans roles at PayPal and earlier positions at eBay, where responsibilities included communication strategy development and program management. Thao possesses advanced qualifications with a Master of Science in Global Leadership from the University of San Diego and a BA in Political Science from UC San Diego.