Eben Telecom Pvt. Ltd.
Swapnali Fernandez is currently a Customer Support Specialist at Dalwin Marine Turbochargers since April 2023 and has also been serving as a Customer Service Representative at Eben Telecom Pvt. Ltd. since December 2018. At Eben Telecom, an organization prioritizing technological advancements, Swapnali contributes to customer service excellence. Swapnali holds a Master’s degree in Management Studies with a focus on Human Resources from Y.M.T. College of Management, completed between 2015 and 2017, and received foundational education at Rosary High School from 2004 to 2010.
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Eben Telecom Pvt. Ltd.
Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala. We are a Customer Engagement Services Company that assists brands in Customer Acquisition, Customer Transaction Building and Customer Relationship Management which is headquartered in Kerala. We serve our customers with a focus on providing value combined with high levels of service, quality and integrity and is managed by a high quality team of professionals with vast experience in each of its service offerings, thereby providing our customers with the benefit of experience, knowledge and ideas to enhance their competitiveness in the market place. Eben combines the power of technology with a pool of trained and talented manpower that is capable of seamlessly managing every aspect of the customer & client contact. Eben Telecom is a pioneer in Contact Centre Operations and have a fresh & new perspective on how to manage customer relationships more effectively. The key to building a loyal customer base lies in a business strategy that revolves around Customer Relationship Management. This is where we as a team come into the picture – Team Eben Telecom. We step in and take on the responsibility of managing your customer relationships on your behalf and thus making your customers happy.