Eben Telecom Pvt. Ltd.
Tessy Tos has had extensive experience in various roles such as Transition Manager at Eben Telecom Pvt. Ltd., Assistant Manager Collections at Matrimony.com Limited, Deputy Branch Manager at HDFC Bank, Assistant Manager in Complaint Management Team at Tata Teleservices Ltd, and more. Tessy has successfully managed tasks such as handling client meetings, coordinating with various departments, collecting KYC details, managing billing files and agreements, handling collections, conflict resolution, up-selling, complaint management, and customer service. Tessy's diverse experience showcases a strong background in customer relations, business development, operational activities, and team management.
Eben Telecom Pvt. Ltd.
Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala. We are a Customer Engagement Services Company that assists brands in Customer Acquisition, Customer Transaction Building and Customer Relationship Management which is headquartered in Kerala. We serve our customers with a focus on providing value combined with high levels of service, quality and integrity and is managed by a high quality team of professionals with vast experience in each of its service offerings, thereby providing our customers with the benefit of experience, knowledge and ideas to enhance their competitiveness in the market place. Eben combines the power of technology with a pool of trained and talented manpower that is capable of seamlessly managing every aspect of the customer & client contact. Eben Telecom is a pioneer in Contact Centre Operations and have a fresh & new perspective on how to manage customer relationships more effectively. The key to building a loyal customer base lies in a business strategy that revolves around Customer Relationship Management. This is where we as a team come into the picture – Team Eben Telecom. We step in and take on the responsibility of managing your customer relationships on your behalf and thus making your customers happy.