Howard Abrams

Howard Abrams is a seasoned professional with extensive experience in client operations and customer relationship management, currently serving as Client Operations Lead at Echo Global Logistics since June 2014. In this role, Howard fosters customer relationships through regular communication, quarterly business reviews, and shipment quotes, while also analyzing performance indicators to enhance service quality. Previous positions include PCM Account Executive and Operations Specialist at Echo Global Logistics, Assistant Campaign Manager for Jon Applebaum, and Marketing Assistant at Davisco Foods. Additionally, Howard garnered operational experience as a Regional Operations Intern with the Anti-Defamation League and held internship roles at Jerusalem Online University and Camp Ramah. Howard holds a Bachelor of Arts in Communication from The University of Kansas.