Michael Phillips is an experienced professional with a robust background in operations management and account management within the logistics industry. At Echo Global Logistics since February 2010, Michael has advanced through several roles, starting as an Inside Sales Representative and culminating as a Product Owner, overseeing daily operations for over 350 active clients and generating significant monthly gross profit. Notably, Michael has successfully managed teams of operations representatives, facilitated career advancement for individual contributors, and collaborated with sales leadership to support the company's growth objectives. Prior experience includes a role at Lobster Gram as a Customer Service Representative, where Michael trained new hires and addressed customer inquiries. Michael earned a BBA in Sports Management from Loyola University Chicago in 2009.
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