Echo Managed Services is a specialist water sector outsourced provider of customer service operations including customer contact handling, billing, meter reading, and debt collection.

Echo is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global cloud based water billing software solution native to Salesforce.

Echo combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities.  For more information, visit www.echo-ms.com or follow Echo Managed Services on Twitter at @Echo_MS

Debt Collection

Outsourcing

Water

Echo Managed Services

Monica MacKintosh

Nikesh Singh

Matt Bowd

Vicki Dixon

Rachael Merrell

Leanne Florence

Emma Evans

Hannah Cook

Nicky Wellfair

Andy Mack

Rajeev Nagpal

Engineering and Development

Customer Support and Operations

Finance and Accounting

Product Management

Teams at Echo Managed Services

Engineering and Development

Customer Support and Operations

Finance and Accounting

Product Management