Shawn Carraway is a seasoned professional with extensive experience as a Senior Business System Analyst at Eclipse IA since March 2019 and at OTS Holdings, Inc. from March 2016 to March 2019, focusing on database monitoring, software integrations, and training junior employees. Prior experience includes providing technical support as a Technical Support Specialist III at Avionte Staffing Software, where Shawn handled escalated issues and created reports and procedures. Earlier roles include CRM Supervisor at NCO Group and an internship at Dojo Kidz, where character rigging and motion capture cleanup were performed. Education was completed at Brown College from 2005 to 2009.
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