Michelle Morales

As Director Delivery Services, Michelle helps develop and coordinate processes and procedures to promote quality assurance, and oversees regulatory compliance requirements applicable to the Energy Efficiency industry. In her previous role as Senior Program Manager, Michelle provided program and client management for an array of utility programs within Ecology Action’s Energy Division. Offering comprehensive management of all program design, marketing, sales, delivery, and closure, she supervised and prepared budgets and the implementation of energy efficiency upgrades for both commercial and residential customers ranging from small to medium businesses to large industrial.