Jimmy Lapad has diverse experience in customer service and sales, with roles in prominent companies. At Concentrix, from April 2018 to January 2020, a position as a Customer Service Specialist involved maintaining customer satisfaction and promptly addressing concerns. Prior to this, at Arriba Telecontact, Inc. from June 2016 to January 2018, an Outbound Sales Specialist focused on cold calling and developing a sales pipeline. Currently, Jimmy holds dual roles as a Virtual Assistant at Magic since November 2023 and as a Researcher at eCore Services since April 2022. Academic credentials include a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Cagayan de Oro College.
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