Anita Yandell Jones

Anita Yandell Jones has a diverse work experience spanning several industries. Anita most recently served as the Chief Customer Officer at Ecotricity starting in February 2022, where they oversee customer-related functions. Prior to this role, they held the position of Director of Service and Operations (Board) at Ecotricity from August 2020 to February 2022.

Before joining Ecotricity, Anita worked at Care UK as the IUC National Head of Contact, responsible for managing the delivery of the Integrated Urgent Care (IUC) service across the UK. Anita also held an interim manager role at Care UK during this time. Prior to that, they were the Head of Contact Centres at Newcross Healthcare Solutions from March 2018 to February 2019.

Anita has a long history with DAS UK Group, where they held various roles. Anita initially joined as an Operations Manager in 2002 and later became the Head of Insurance Operations, responsible for ensuring efficient and effective business operations. Anita held this role from November 2002 to February 2018. Anita also served as the Operational Development Manager at DAS UK Group from July 2009 to July 2017.

In addition to their roles within organizations, Anita has served as a Committee Member on the Verint User Committee, where they used their operational experience to contribute to the planning and management of user groups.

Earlier in their career, Anita worked as an Account and Business Development Executive at R3: Group and as a Telesales Manager at Homeserve furniture repairs ltd.

Overall, Anita Yandell Jones has extensive experience in customer service, operations management, and business development across various industries.

Anita Yandell Jones attended the University of Exeter from 1991 to 1994, where they studied Registered Nursing/Registered Nurse. Prior to that, they attended Worle from 1983 to 1990, but information about their degree or field of study is not available.