Shaikh Muhammad Wali Ullah Alam

Shaikh Muhammad Wali Ullah Alam is an experienced customer service and sales professional with a diverse background spanning multiple sectors. Currently serving as a Senior Customer Service Retention Specialist at edara since August 2017, Shaikh utilizes persuasive retention skills to address customer needs and foster sales opportunities. Previous roles include Archives Clerk and Customer Service Administrator at RST Technical Services LLC, Sales and Marketing Executive at National Forum for Environment and Health, Sales Supervisor at Ideas by Gul Ahmed, and Crew Leader at McDonald's Pakistan. Shaikh holds a Bachelor in Commerce from Karachi University and has a strong foundation in business administration and customer relations.