JF

Jennifer Fu

Customer Success Manager Lead at Eden

Jennifer Fu has a diverse work experience that includes roles in customer success, account management, project management, marketing, and sales. Jennifer is currently the Customer Success Manager Lead at Eden Workplace. Prior to that, they worked as a Senior Customer Success Manager at Feather. Jennifer also has experience at Eden Inc., where they launched the New York Office and established foundations for the Ops Team. Jennifer developed long-term relationships with clients, analyzed product feedback, and initiated marketing campaigns. Additionally, Jennifer has held positions as a Qualitative Assistant at Schlesinger Associates, Director of Marketing/Operations Manager at bhounce, Sales Specialist at Vilebrequin, and English/Chinese Tutor at Universitat de Barcelona. Jennifer also worked as a Brand Ambassador at BAND.

Jennifer Fu attended the University of California, Berkeley from 2013 to 2017, where they obtained a Bachelor's Degree in Psychology. In 2015 to 2016, they also studied abroad at the Universitat de Barcelona, focusing on Psychology and International Business. Additionally, in 2017, they completed a certification in Social Media Marketing for Small Business through LinkedIn.

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Previous companies

Timeline

  • Customer Success Manager Lead

    October, 2021 - present

  • Enterprise Account Manager/project Manager

    September, 2019

  • Account Manager/project Manager

    October, 2018

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