Claudia Barbier

Claudia Barbier is a seasoned professional with extensive experience in operations management and customer service across multiple industries. Currently serving as Subscription Loyalty Lead at eDreams ODIGEO since March 2024, Claudia previously held the position of Senior Operations Manager for Airbnb at Foundever, where significant operational restructuring and performance optimization were achieved. Claudia's career includes roles such as Sales Operations Manager at Teleperformance, where Claudia managed a large team and facilitated the launch of a new line of business, and Customer Service Manager at Designers Guild, overseeing operations across several markets and implementing effective staff retention and customer experience strategies. Additional experience includes various managerial roles in transition management, insurance, and hospitality, supported by solid educational credentials in sales and marketing from Université de Metz and ACOCOM.