Shenoa Gibson, SHRM-CP, is an experienced professional in human and social services, currently serving as a Regional Learning and Development Specialist and Employment Consultant Supervisor at EDSI since February 2015. With a focus on case management and partnership with the Department of Social Services, Shenoa oversees a team that serves over 450 customers in Prince George's County, MD, while implementing process improvements and ensuring compliance with federal audits. Prior roles included Lead Employment Consultant, Training Coordinator, and Sr. Learning and Development Trainer at Verizon Wireless, where Shenoa excelled in training initiatives that significantly improved employee performance. Educational qualifications include a BA in Business Administration.