Report Analyst

Position Summary: The Report Analyst would leverage their expertise in Power BI to create insightful reports and dashboards. They will be instrumental in translating complex data sets into ease-to-understand visuals that drive informed decision-making across the organization.

Essential Functions:

• Development and maintain various reports required to analyze call trends and historical patterns.
• Clean, transform, and model data for optimal analysis within Power BI.
• Manage timely flow of business intelligence information to users.
• Employ best practices for data visualization to ensure clarity, accuracy, and user-friendliness.
• Provide error free decision-making reports to management on a daily, weekly, monthly and annual basis.
• Designing and automating reporting using Power BI.
• Other duties as deemed by Management.

Minimum Job Requirements:

• Proficient knowledge of Power BI – including multiple data connections, data modeling, visualizations, DAX, and M.
• Expert knowledge of Excel- including graphs, pivot tables, formulas.
• Excellent communication skills.
• Strong organizational skills.
• Detail orientated.
• Ability to work effectively as an individual and in a team environment.
• Ability to meet company attendance and dependability guidelines.
• Must be able to sit for long periods of time and repeatedly use a computer or other operational hardware.