Garth Malloy

Customer Specialist / Enterprise Support Manager at Education Horizons

Garth Malloy has a strong background in customer support and enterprise management, with experience in various roles such as CX Improvement Specialist, Credit Consultant, and Account Executive. They have a proven track record of handling complex complaints, managing customer products and services, negotiating payment plans, and ensuring customer satisfaction. Garth excels in relationship management, training, and collaboration with stakeholders to achieve business goals. Their expertise lies in creating and implementing frameworks, managing escalations, and providing end-to-end case management for clients.

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Timeline

  • Customer Specialist / Enterprise Support Manager

    October, 2021 - present