Deidre Clase

Senior Customer Engagement Professional at ENA by Zayo

Deidre Clase has a diverse work experience history. Deidre is currently employed at ENA by Zayo, where they hold the position of Senior Customer Engagement Professional. Prior to this role, they worked as a Customer Engagement Professional at the same company.

Before joining ENA by Zayo, Deidre worked as a Sponsorship Marketing Coordinator at Synovus from January 2019 to August 2021.

From November 2017 to May 2019, Deidre served as a Retail Marketing Strategist - Corporate Events at Florida Community Bank. Deidre'sresponsibilities in this role included developing proactive marketing strategies, contributing to project planning and program management, and coordinating various communication and marketing activities.

Additionally, Deidre worked as an Event Coordinator at Florida Community Bank from September 2016 to May 2019. In this position, they managed all aspects of event planning, collaborated with internal and external stakeholders, and created summary reports for future event planning.

Prior to their positions at Florida Community Bank, Deidre held the role of Event Concierge at The Ritz-Carlton Hotel Company, L.L.C. from March 2016 to November 2016, where they interacted with event hosts and ensured all arrangements were met.

Deidre started their career as a Server and Bartender at The Colony Golf and Country Club from October 2013 to March 2016. Deidre also worked as a Dive Master/Customer Service Representative at Dive Duck Key for a short period in 2014.

Deidre gained earlier work experience as a Front Desk Receptionist at Florida Gulf Coast University from January 2012 to March 2014. In this role, they greeted and assisted students, handled phone calls, and managed inventory merchandise.

Lastly, Deidre worked as a Server at Joia Fabulous Pizza and Martini Bar from March 2011 to August 2013.

Deidre Clase completed their Bachelor of Science degree in Resort and Hospitality Management from Florida Gulf Coast University. Deidre attended the university from 2011 to 2016.

Links

Previous companies

Synovus logo
Florida Gulf Coast University logo

Org chart

Timeline

  • Senior Customer Engagement Professional

    May, 2022 - present

  • Customer Engagement Professional

    August, 2021

View in org chart