Ruba Al-Amleh

Customer Success and Onboarding Specialist at Edunation

Ruba Al-Amleh has a diverse work experience across multiple industries. Ruba is currently working as a Customer Success and Onboarding Specialist at Edunation Ltd since November 2022. Previously, they worked at Salalem from November 2019 to September 2022, where they held the position of Customer Success and Technical Account Manager. In this role, Ruba was responsible for maintaining quality standards for key client accounts, handling closed deals and contracts, creating onboarding frameworks for clients, and assisting with invoicing. Additionally, they worked as a Sales Team Member at Salalem from September 2019 to November 2019, where they focused on lead generation, client segmentation, product showcasing, and documentation tasks. Ruba also gained experience as a Graduates Communication Officer at The Jubilee Institute from August 2020 to December 2020, where they facilitated communication with school graduates for various projects. Earlier in their career, they worked as an IT PMO & Project Management Intern at Fine Hygienic Holding in April 2019 and as a Consulting and Gap-Analysis Intern at Palma Consulting from January 2019 to March 2019.

Ruba Al-Amleh completed their high school education and obtained a High School Diploma from The Jubilee Institute in the years 2010-2014. Following that, they pursued further education at the University of Jordan from 2014-2019, where they earned a Bachelor's degree in Industrial Engineering.

Additionally, Ruba has obtained various certifications as part of their professional development. These include certifications in LinkedIn & C.V. from the Jordan Engineers Association in February 2023, Artificial Intelligence Introduction from Orange Jordan in October 2022, Artificial Intelligence Workshop from the Jordan Engineers Association in October 2022, Big Data from Orange Jordan in October 2022, Blockchain Introduction from Orange Jordan in October 2022, Digital Marketing from Orange Jordan in October 2022, Digital Safety Awareness from فرصة - FORSA in October 2022, Digital Transformation Introduction from Orange Jordan in October 2022, Employability Skills Workshop from Orange Jordan in October 2022, Entrepreneurship Introduction from Orange Jordan in October 2022, Innovation Introduction from Orange Jordan in October 2022, Internet of Things from Orange Jordan in October 2022, Occupational Health and Safety course from the Jordan Engineers Association in October 2022, Self Awareness Lecture from Orange Jordan in October 2022, Self Empowerment from Orange Jordan in October 2022, Story Telling from Orange Jordan in October 2022, Stress Management from فرصة - FORSA in October 2022, Succeed at New Job from فرصة - FORSA in October 2022, and Team Work Workshop from Orange Jordan in October 2022.

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Timeline

  • Customer Success and Onboarding Specialist

    November, 2022 - present

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