Ainara Alberdi

Ainara Alberdi is an experienced professional with a diverse background in customer communication, sales, and marketing. Currently serving as an Emergency Response Specialist at EF Education First since March 2024, Ainara manages critical customer interactions during emergencies and collaborates with cross-functional teams to ensure traveler safety. Previously, Ainara held various positions at Cultural Care Au Pair, including Director of Placement and Sales, where leadership of a sales team achieved a 50% conversion rate, and Country Product Manager, overseeing significant market growth during challenging times. Ainara's earlier experience includes roles in event planning, marketing, and corporate social responsibility, complemented by a robust educational background featuring certificates from Harvard Business School Online and degrees in Project Management and Communication.