Flordeliza Bias

Flordeliza Bias currently serves as Team Lead at eFlexervices, Inc., a position held since March 2020, where responsibilities include enhancing performance, productivity, efficiency, and profitability through effective methods and strategies, as well as ensuring team alignment with the long-term project vision. Prior to this role, Flordeliza worked as a Customer Service Specialist at Convergys from August 2016 to July 2018, specializing in support for DirectTV/AT&T, and at Sitel Group from December 2015 to July 2016, focusing on customer service for Capital One.