eFlexervices, Inc.
Stevenson B. is an experienced IT specialist currently working at eFlexervices, Inc. as an IT Specialist / Support Engineer since February 2023. Prior to this role, Stevenson held various positions at Concentrix from November 2019 to February 2023, including Specialist in the IT Global Service Desk (L2) and IT Global Support (L1). Earlier experience includes roles at TaskUs from January 2016 to November 2019, where responsibilities included Customer Support Representative, Floor Support, and Email Support Representative. Stevenson B. holds a Bachelor of Science in Computer Engineering from the Technological Institute of the Philippines, completed in October 2015, and previously earned a Bachelor of Science in Electronics and Communications Engineering from the FEU Institute of Technology in June 2010.
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eFlexervices, Inc.
eFlexervices is a 20-year-old business process outsourcing (BPO) company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners. Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through proper recruitment and heavy investment in the right people. Deep integration within our partners' organizations drives our team to take ownership of their work. This stakeholder mindset pushes higher performance, better quality, and longer retention. Our services include, but are not limited to customer support, customer success, sales support, lead generation support, sales development, HR support, back-office support, marketing support, data entry tasks. The softwares we use include Zendesk, Intercom, Kustomer, Salesforce, Slack, Google Workspace, WebEx, Zoom, MailChimp, Campaign Monitor, ClickUp, Asana, Digital Ocean, Atlassian, LinkedIn Sales Navigator, MixMax, Optimizely, and so many more.