David Baxter

David Baxter has a diverse work experience in customer support and technical roles. David started their career as a Customer Support Associate at Ralph Lauren from June 2015 to June 2017, where they developed skills in serving customers and working under pressure. David then joined Nike as a Sales Associate from July 2017 to December 2019, focusing on providing excellent customer service and achieving monthly performance goals. David joined eGain Corporation in January 2020 as a Global Technical Trainee, gaining experience in various departments, including virtual assistant projects, technical support, and business development. David then progressed within eGain, starting as an Engineer I - Solution Success from August 2020 to June 2022, where they provided primary technical support to customers and ensured customer satisfaction. Currently, David holds the position of Engineer II - Solution Success at eGain Corporation from July 2022, where they are responsible for delivering advanced technical support and maintaining eGain services for customers.

David Baxter attended the University of Portsmouth from 2015 to 2019, where they obtained a Master of Engineering (MEng) degree in Mechanical Engineering.