Eric Kozlowski

Federal Government Sales at eGain

Eric Kozlowski, PMP has a diverse work experience spanning multiple industries. Eric currently holds the position of Senior Customer Success Manager II at eGain Corporation since July 2021, where they ensure customer satisfaction and helps drive business growth. Prior to this role, they served as a Customer Success Manager at eGain Corporation from January 2021 to July 2021.

From March 2020 to January 2021, Eric worked as a Customer Success Manager at Celonis, where they were responsible for managing customer relationships and ensuring their success. Before their tenure at Celonis, they held multiple positions at eGain Corporation. From May 2019 to March 2020, they served as a Customer Success Manager, delivering exceptional customer experiences. Eric also worked as a Technical Project Manager for eGain Corporation from January 2019 to May 2019, where they successfully managed and delivered technical projects.

Prior to their roles at eGain Corporation, Eric gained experience as a Project Manager at Infogix, Inc. from August 2014 to January 2019. In this role, they effectively managed projects and ensured efficient project delivery. Before that, they worked as a Project Manager at Wi-Tronix, LLC from June 2013 to August 2014, where they demonstrated their project management skills.

Eric's earlier work experience includes a role as a Senior Admissions Advisor at DeVry University from January 2010 to April 2013. In this position, they excelled in recruiting new students and collaborating with senior project managers to implement key initiatives.

Overall, Eric Kozlowski, PMP has a strong background in customer success management, project management, and admissions advising. Eric has consistently demonstrated their skills in delivering exceptional results and driving customer satisfaction throughout their career.

Eric Kozlowski, PMP, has a comprehensive education history. Eric first attended DeVry University from 2009 to 2011, where they obtained an Associates of Science degree in Network Systems Administration with honors. Following this, they pursued a Bachelor's degree in Network and Communications Management from DeVry University, graduating summa cum laude in 2012.

Motivated to further enhance their knowledge and skills in project management, Eric then enrolled in the Keller Graduate School of Management of DeVry University from 2012 to 2014. Here, they successfully completed their Master's degree in Project Management, earning it with distinction.

In addition to their academic achievements, Eric holds two notable certifications. In November 2016, they obtained their Project Management Professional (PMP) certification from the Project Management Institute. This certification demonstrates their expertise and proficiency in project management. Furthermore, in July 2018, Eric acquired the Competent Communicator certification from Toastmasters International, emphasizing their strong communication skills.

Overall, Eric Kozlowski has pursued a focused education path in network systems administration, network and communications management, and project management. Eric'sMaster's degree, PMP certification, and additional certification showcase their commitment to continuously improving and developing their skills in the field.

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