Joshua McGuffin

Joshua McGuffin has a diverse work experience in various industries. Joshua started working as an Associate Manager at Towne Park in June 2013 and held that position until October 2019. In this role, they focused on improving performance, planning and organizing work, and enhancing customer satisfaction. Following that, they worked as an Account Manager at Towne Park from October 2019 to March 2020. During this time, they resolved customer problems, presented operation enhancement ideas to clients, and identified opportunities to sell services.

In July 2020, Joshua joined Parking Management Company as a Guest Services Manager. Joshua'sresponsibilities included being the primary contact for the company's accounts, building and maintaining client relationships, and overseeing field operations. Joshua achieved performance objectives related to revenue, payroll, accident prevention, associates, and clients.

In August 2021, they transitioned to Data-Tech, Specialized in Managed IT Security as a Help Desk Technician - MSP. Joshua provided technical support to clients and handled various IT-related issues. Joshua worked in this position until August 2022.

Since August 2022, Joshua has been working at Valeo Networks Inc. as an L2 Help Desk Technician - MSP. Joshua'srole involves assisting clients with technical issues and providing remote troubleshooting support.

Starting from May 2023, Joshua is employed at eGain Corporation as an Information Technology Engineer. Although no specific details are provided about this role, it can be inferred that they will be involved in IT-related tasks and projects within the company.

Joshua McGuffin began their education at Valencia College in 2013, where they pursued a degree in Business Administration and Management, General. Joshua successfully completed their Associate's degree in this field in 2016. In 2021, Joshua enrolled at Hillsborough Community College, focusing on Network and System Administration/Administrator. Although no specific degree was mentioned, it can be inferred that Joshua is currently pursuing studies in this field. In addition to their education, Joshua has obtained several certifications. In November 2021, they earned the Sophos Engineer Certification from Sophos. In May 2022, they achieved the CompTIA Network+ certification from CompTIA. Later, in June 2022, Joshua obtained the Microsoft Certified: Azure Fundamentals certification from Microsoft.