Steve Hayward

Strategic Partner Director at eGain

Steve Hayward has extensive experience in sales and account management, particularly in the technology and telecommunications industries. Steve most recently worked at eGain Corporation as a Strategic Partner Director. Prior to that, they were an NCR Account Director at NCR, where they managed key accounts and achieved success in driving business growth. Steve also served as the UK Sales Director at AMI Software, leading the development of new sales channels and implementing business intelligence solutions. At Interactive Intelligence, they held the role of Territory Manager, focusing on improving customer experience for outsourcers and partner channels. Steve also worked at Kcom as a Sales Principal, where they specialized in customer experience and agile business solutions. Earlier in their career, Steve held positions at Cable & Wireless Communications, Global Crossing, Alcatel-Lucent, and Kingston Communications, where they demonstrated their ability to lead and drive new business growth through strategic sales and account management.

Steve Hayward completed their education from 1980 to 1984. Steve attended Ecole De Gestion St Etienne France and Manchester Metropolitan University, where they obtained a diploma in Marketing and a BA honours degree. Their field of study included International Marketing, Business Studies, and Business French. Additionally, they completed a BA Honours in Business Studies and French at The Manchester Metropolitan University. Steve Hayward also holds several certifications, including Miller Heiman's Blue, Green, and Gold Sheet Account Planning from Milller Heiman in 2013, TAS (Account Planning) from Altify (The future of The TAS Group) in 2008, and a Diploma from the Institute of Marketing (Pre-Charter) in 1987.

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