Stephan Karlas

Stephan Karlas is a seasoned professional in the travel and customer service industry with extensive experience spanning over three decades. Currently serving as a Senior Business Travel Consultant at Egencia since December 2022, Stephan previously held various significant roles, including Customer Experience Travel Agent at Otravo, where responsibilities encompassed managing business client accounts and ensuring personalized travel arrangements. Prior experience includes serving as a Sales Executive at Airexpert/Cathay Travel, where Stephan coordinated commercial activities for over 50 agents, and a notable tenure at Lufthansa in customer care and sales account management, where Stephan successfully launched the Star Alliance Company Plus program in the Netherlands. Stephan's career began as a Reservations Sales Agent at Point to Point and includes a background in model agency booking at Q Agency. Academic credentials include an Associate's degree from Catherijne College, focusing on languages, tourism, and business administration.