Alaa El Refaie

Alaa El Refaie is an experienced professional in operations and customer service within the logistics industry, currently serving as Operations and Customer Service Supervisor at Egyptian Global Logistics since September 2024. Previously, Alaa held several roles at ATEB Group, including Operations and Customer Service Team Leader and Senior Operations and Customer Service Specialist, from November 2021 to September 2024. Prior experience includes senior and specialist positions at Elbedaya Logistics, North Star Logistics, Marine One Service Co., and Over Land Logistics from 2013 to 2021. Alaa El Refaie holds a Bachelor's degree in Business, specializing in Accounting, from Alexandria University, completed in 2009.