Isis Gabriela de Oliveira

Isis Gabriela de Oliveira has a diverse work experience spanning from 2002 to 2022. Isis Gabriela began their career at Banco Santander as a Customer Service representative, providing support and advice on various banking services. Isis Gabriela then worked at Midea Carrier as a Credit Risk Coordinator, where they managed credit analysis and accounts receivable teams.

In 2015, Isis joined Information Planet Australia as an Offshore and School Coordinator, responsible for supporting and advising offshore agencies on educational products and services. Isis Gabriela also worked as a Customer Service Assistant, providing excellent customer service and managing doubts, demands, and complaints.

Isis later joined Moda Emporio Group as an Assistant Manager, assisting the director and general manager in managing luxurious multi-brand boutiques. Isis Gabriela maintained relationships with customers and generated a portfolio of loyal customers.

At Pinnacle People Australia, Isis worked as a Boardroom Waitress, providing service in upscale environments. Isis Gabriela then moved to Stretch's Italian Restaurant as a Customer Service Supervisor, where they were responsible for guest service and implementing control procedures.

In 2019, Isis joined Sitel as a Claims Specialist for the Airbnb project, providing friendly and efficient service to the Airbnb community worldwide. Isis Gabriela also mentored team members to increase their performance.

Isis then worked at PAD - PROGRAMA AUTOFAGIA DETOX as a Business Development Operations Manager. Isis Gabriela developed relationships with customers, implemented policies and procedures, and managed financial operations and sales reports.

In 2021, Isis worked at King's College London as a Food and Beverage Assistant, and in 2022, they joined Egoli Media as an Executive Assistant/Office Manager. In this role, they supported HR functions, managed the daily operations of the London headquarters, and coordinated with building management and office suppliers.

Overall, Isis Gabriela de Oliveira has demonstrated a strong background in customer service, operations management, and business development across various industries.

Isis Gabriela de Oliveira has a diverse education history encompassing various fields of study. Isis Gabriela first attended Pontifícia Universidade Católica de São Paulo from 2002 to 2008, where they completed a Bachelor of Economics. In 2011, they pursued a Diploma in Credit Risk Management at FGV - Fundação Getulio Vargas. Isis Gabriela then moved on to Australian Institute of Professional Education Pty Ltd from 2013 to 2015, where they obtained an Advanced Diploma of Management. Following this, they attended Australian Pacific College from 2015 to 2018, specializing in Marketing and earning a Diploma of Marketing. Most recently, from 2018 to 2020, they attended the University of Lisbon, completing an Executive Master of Applied Positive Psychology.