Hubspot Administrator

Hubspot Administrator Job Description

Company Overview

eHouse is a premier Shopify Plus digital commerce agency and Klaviyo Master Elite partner that offers comprehensive digital transformation services tailored for mid-market and enterprise organizations. 

Redefining what’s possible in digital commerce.

At eHouse, we create growth opportunities through consultation, innovation, and emerging technologies, with a relentless focus on people, clients, partners, and operational excellence. 

eHouse has capabilities in eCommerce development, technological innovations, and growth marketing strategies all under one roof. We understand the unique needs and goals of each of our clients and partners, and we create customized solutions based on our deep knowledge and expertise. 

In order for us to deliver the best services for our clients and partners, we must first deliver the best practices and experiences for our people. We do that by prioritizing and modeling our Core Values on a daily basis. They are our guiding principles for how we show up and hold ourselves and each other accountable: Be Curious. Be Resourceful. Be Accountable. Be Collaborative. Be Kind. If you feel a resonance with our Core Values and an alignment with the following job description, please apply!

Job Description

Our HubSpot Administrator acts as the glue that brings marketing, sales and service offerings together on the HubSpot platform. The primary function of this role is to manage and optimize HubSpot CRM to ensure data integrity, cleanliness, and organization.  By using automation and conversion tools as well as reporting and analytics, our HubSpot Administrator implements and iterates on business processes focused on attracting ICPs (ideal client profiles), engaging with our prospects, and converting satisfied clients into promoters. The ideal candidate will be responsible for maintaining a clean and organized CRM system that supports multiple sales pipelines, customer health scores, 3rd party integrations, demand generation, Account-Based Marketing (ABM) tactics, as well as analytics and reporting functions.

Primary Responsibilities

• Own HubSpot implementation and set-up

• Manage integration with platforms and apps like Google, Asana, Parallax, and several more.

• Conduct regular HubSpot sales and marketing audits with recommendations

• Create and iterate on customization of views, properties, and workflows

• Customize and make recommendations off of advanced reports and dashboard views

• Develop and maintain multiple sales pipelines tailored to different business segments and products/services.

• Implement customer health scoring system to identify and prioritize high-value accounts.

• Manage all  HubSpot properties

• Act as the translator between departments ensuring clear objectives and outcomes

• Keep the HubSpot data clean and model best practices

• Promote and train HubSpot adoption and usage across teams

• Monitor, review, analyze and report on all marketing automation initiatives

• Monitor system performance and troubleshoot issues as they arise.

• Proactively research best practices, trends and new technology to increase the effectiveness of digital marketing

Qualifications

• 3-5 years as a Certified HubSpot Administrator

• Thorough understanding of inbound marketing and sales strategies, best practices, and associated resources

• Highly proficient in marketing automation systems and integrating those systems with other technologies

• Strong analytical skills and experience with reporting and data analysis

• Ability to translate complex, technical information into easy to understand insights for clients

• Effective in managing and prioritizing your time with competing priorities and deadlines