Nile M. is an accomplished Senior Customer Success Manager at Eightfold, specializing in change management, organizational development, and team leadership. With a proven track record, Nile transformed a customer success team into strategic advisors, leading to multiple promotions within the organization. Previous experience includes a role at Deloitte as a Human Capital Manager in the Diversity, Equity & Inclusion (DEI) Practice, where Nile managed a team of over 20 to enhance talent strategy focused on racial equity and employee engagement. Additional roles at Deloitte as a Senior Consultant and Summer Associate involved leading DEI initiatives and optimizing recruitment strategies. Earlier teaching roles at KIPP DC and DC Prep demonstrated Nile's commitment to student performance and excellence in education. Nile holds a Bachelor's degree in Business Administration from Georgetown University and an MBA from Vanderbilt University.
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