Mohamed Fath

Mohamed Fath has over six years of experience in customer service and customer success roles. In 2022, they began working as a Customer Success Specialist for Rewaa, where they facilitated the implementation process for new accounts, educated new customers, and ensured smooth adoption of products and services. In 2021, they were a Customer Success Specialist at ExpandCart, where they handled customer inquiries in a courteous and professional manner, provided responsive and competent support, and applied basic working knowledge of systems, procedures, customers, products and services. From 2016 to 2021, they were an Online, Social Media & Digital Support Specialist for Xceed. From 2015 to 2016, they were a Technical Support Engineer for Teleconnect Contact Center, where they solved customers' inquiries regarding network issues and provided end-to-end ownership until closure. Finally, from 2014 to 2015, they were a Customer Service Representative for Raya Contact Center.

Mohamed Fath has a Bachelor degree in Accounting from Faculty Of Commerce Ain Shams and a 86.4% from Port Saied in Thanawia Amma. Mohamed also has certifications from various institutions such as Fundamentals of Digital Marketing from Maharatgoogle in 2021, Fundamentals of Digital Marketing from Maharat min Google in 2020, Ads Basics LinkedIn from Self Online Course in 2020, TikTok Ads Marketing from Udemy in 2020, Digital Marketing Course from Pull and Coach Academy in 2020, Diploma in Supervision from Alison - Empower Yourself in 2017, CCNA from \u0646\u0642\u0627\u0628\u0647 \u0627\u0644\u0645\u0647\u0646\u062f\u0633\u064a\u0646 in 2012, American English from Ministry of Defence Languages Institute in 2012, and Customer Service Foundations from Linkedin Learning App.