Claudette Fowler is an accomplished professional with extensive experience in customer success and sales operations. Currently serving as Vice President of Global Customer Success at EIMS, Claudette has been instrumental in overseeing the Barcelona Business Unit, driving revenue, client satisfaction, and P&L management since May 2017. Previously, Claudette's progressive roles at EIMS included Business Unit Director and Sales Operations Manager, where successful operational execution and delivery of various sales programs in EMEA were paramount. Claudette also held the position of Inside Sales Manager at BlackBerry, leading a high-performing team and consistently exceeding revenue targets. Claudette's career initiated at Agilent Technologies, and an educational background in International Management and Modern Languages from the University of Bath complements a dedicated commitment to excellence in sales and customer success.
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