Racquel Roberts

Racquel Roberts has a diverse work experience in various companies. Racquel is currently the Managing Director of SaaS Production Operations at EIS Ltd, where they play a pivotal role in ensuring accurate and timely communication between EIS customers and the Customer Production Support team. Racquel is responsible for maintaining customer relationships and coordinating monthly governance reporting.

Before joining EIS Ltd, Racquel worked at Cambia Health Solutions as an Enterprise Project Manager, overseeing complex projects and programs. Racquel was promoted to the position of Enterprise Project Manager IV in 2021, where they managed larger scale, highly complex projects across the enterprise. Prior to this, they held the position of Enterprise Project Manager III and Product Implementation Manager II at the same company.

Racquel also has prior experience at Kaiser Permanente, where they worked as a Benefits Implementation Program Manager and Benefit Policy Consultant. Racquel supported the implementation of the Kaiser Permanente Product Portfolio and managed medical and dental benefit initiatives.

Earlier in their career, Racquel worked at The Standard as an Implementation Manager, where they drove complex implementations to completion. Racquel also worked as an Associate Underwriter and held various roles at UPS and SAFECO Insurance.

Throughout their career, Racquel has demonstrated expertise in project management, implementation, customer relationships, and risk analysis.

Racquel Roberts completed their Master's degree in Business Administration from George Fox University, from 2006 to 2008. Prior to that, they attended Willamette University from 1993 to 1996, but there is no specific degree or field of study mentioned for that period. Racquel also attended Roosevelt High School, but the dates and details of their education at this institution are not provided.

Additionally, Racquel obtained the Jira Fundamentals Badge from Atlassian in February 2023, which represents a certification in Jira software.