Legrand Laurence

Legrand Laurence has extensive experience in sales operations and customer service, currently serving as Team Leader for Sales Operations in the Pulp Division at Ekman & Co AB since May 2015, where responsibilities include managing the Zurich Office Team, overseeing certification processes, and improving productivity. Prior experience includes a senior role at Trina Solar (Schweiz) AG, where Legrand was responsible for the entire fulfillment process and customer relations. Additional roles at IBM encompassed software telesales and customer satisfaction management, along with internships focused on marketing communication and customer satisfaction analysis. Legrand holds a Master's degree in Marketing and e-Commerce from ICN Business School, Nancy.